Fastly at 9:58am UTC (3:28pm IST) said that it is investigating an issue with its CDN servers. “We’re currently investigating potential impact to performance with our CDN services,” says a notice on its websites, which does not elaborate on the cause of the service disruption. The first reports of “intermittent domain not found errors”, as per the Fastly site, started at 7:48pm UTC Monday (1:18am IST Tuesday).
As per DownDetector, users in India are also facing trouble accessing Google services, including Search and Drive. Complaints are also piling up for Stack Overflow, Shopify, PayPal, and Vimeo among others. Globally, CNN, HBO Max, Hulu, and the New York Times times also seem to be part of the Fastly outage. Most users were treated to a Error 503 service unavailable message.
Meanwhile, all Apple-related services, which are not hosted on Fastly CDN servers, seemed to be working fine.CDN servers act as proxy servers and cache some data as close to the user’s location as possible to improve the performance, delivery, and availability of Internet services across geographies. Companies such as Fastly run a global network of CDN services that help to vastly improve the loading time of webpages.
Update: Fastly in a post on its Status page at 10:57am UTC (4:27pm IST) said, “The issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return.”